How we engage

From the first call to a signed close

Five steps, each with a defined output. Search and commercial discussion run in parallel, so no calendar time is wasted waiting for paperwork.

The five steps

How an engagement runs

Click any step to see what happens there. Steps three and four run in parallel.

in parallel
Step 01 / 05

Discovery

We start by listening: the state of the business, how the team is built, and why this role exists now. What we need is not the wording of a JD — it is the problem this hire is supposed to solve.

What you get

  • A shared picture of the business and the problem this hire solves
  • Honest feedback on feasibility — before anything starts
01 / 05
Commercial terms

Project fee schedule

The project fee is calculated on the candidate's first-year total compensation (base salary, bonus estimate and fixed allowances) at tiered rates. The invoice is issued only on the day the candidate starts, payable within 30 days. The schedule below is a sample for reference — tiers and rates are adjustable and finalised in each engagement's agreement.

View sample fee schedule
First-year compensationProject feeGuarantee period
Up to 1,249,99920%30 days
1,250,000 – 1,749,99925%60 days
1,750,000 and above30%90 days
Protections

Our responsibility does not end on day one

If a placement departs or proves unsuitable within the guarantee period, notify us in writing within seven days and we immediately restart the search against the original brief. If no replacement is found within the guarantee period, we issue a credit of 20% of the original project fee against future engagements.

Payment and other terms

  • Invoiced only after the candidate starts — nothing is charged up front during the search.
  • A minimum project fee applies, as agreed in the contract.
  • Mutual confidentiality: candidate information is never disclosed without written consent.
  • This page is for reference; the terms that govern are those of the signed agreement.